Thank you for your interest in the Noise Management Program for San Antonio Airport System. In addition to providing you a positive customer experience, we are pledged to provide timely and efficient noise information as well as answer your noise questions.
For your information and ease of use, we have broken key aspects of our Noise Program
Our staff hopes that the information you find on the following pages is informative and helpful to you in understanding the Noise Program.
Should you have additional questions please contact us.
Residential Acoustical Treatment Program: Michael Rodriguez at 210.207.3851
General Noise Inquires and/or Complaints: Joshua Heiss at 210.207.3471.
Additionally, the City of San Antonio Aviation Department maintains a noise complaint line 24 hours a day, seven days a week. Concerned citizens may call 210.207.3471 to file a noise complaint about any specific aircraft operation.
Handling of Complaints
People who are concerned about aircraft noise may complain because they would like to see changes occur. Many people often ask whether or not filing noise complaints will change how the airport operates. Filing a complaint will not bring about an individual's desired change, rather it provides a means for SAT to report and disseminate information to the public, local representatives, and airport noise community groups. On a daily basis, operational considerations, such as wind and weather patterns, the number of operations, time of day, construction, and other conditions, all play a part in how the airport operates at any given time. The Federal Aviation Administration (FAA) makes decisions based solely on their standard air traffic control procedures. However every complaint is logged, analyzed and reported monthly.
The Reference Link Sites below that can provide you with additional data relative to aviation noise.