Policies and Standards

The Information Technology Services Department establishes and documents guidelines for technology uniformity throughout the organization.

Application Development - governs the processes and programming tools used to create programs or software products for the City.
Customer Support - governs the department’s interaction with its customers for their immediate benefit, including components such as the management of the service desk.
Data and Database - governs all information content related to City business that exists in electronic or digital form including the systems and software used to store and organize this information.
Hardware and Infrastructure - governs the physical aspect of computers and other devices as well as everything used to interconnect computers and users.
ITSD Administrations - governs the management and operation of the City’s information technology services department.
Off the Shelf Software - governs the applications that are ready-made and available for sale either to a company or to the public.
Policies (General) - rules and guidelines that do not align with the other specific policy domains.
Security - governs the measures taken to preserve the confidentiality, integrity and availability of City owned and managed information assets.
Telecommunication - governs the transmission of information including data, text, pictures, voice, and video.

Security			^ Top
	Title	Reference Number	Download

	Information Asset Certification and Accreditation Policy	7-9000-S.005 v1.6
	Information Security Asset Classification Policy	7-9000-S.001 v1.4
	Information Security Management Controls Policy	7-9000-S.002 v1.3
	Information Security Operational Controls Policy	7-9000-S.003 v1.5
	Information Security Technical Controls Policy	7-9000-S.004 v1.5