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Contact Us

E-Mail: Purchasing & General Services

Open Records:
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P.O. Box 839966
San Antonio, Texas
78283-3966

Phone: (210) 207-7260
FAX: (210) 207-7270


Visitor Information Center                                                                                            << Back

Visitor Information Center
The primary mission of the Visitor Information Center (VIC) is to maximize the San Antonio visitor experience by providing accurate and helpful information on events, services, attractions and cultural sites using the highest level of customer service for the purpose of extending visitor stays and increasing visitor spending and return visitation. 317 Alamo Plaza (across from the Alamo)
San Antonio, TX 78205
Sq. Ft. 4,500

Building Maintenance (Custodial Services)

Hours of Availability: 7:45 am – 4:30 pm
Please contact Armando Garcia, Custodial Supervisor - Phone:207-8002

Common Area Maintenance Office Care
- Floor Care Daily
- Trash Pick Up Daily
- Dusting Weekly
- Fixture Polish Weekly
- Inside Windows Quarterly
- Outside Windows Bi-Annually
- Restrooms stock/clean Daily
- Trash Pick Up Daily
- Vacuum twice a week/upon request
- Dust upon request/schedule
- Spot clean carpet stains/as needed
- Custodial Project upon request/needed
- Recycling Once per week

Facilities Services

Service Request Line - 207-5600 (7:45 am to 4:30 pm)
After hours please follow the voice prompts.

Routine Maintenance and Building Repairs
Purchasing & General Services is responsible for the operation and maintenance of this building and will absorb these expenses. Tenant departments have a Building Maintenance scheduled line item that is debited each month to cover utilities and the services provided by PGS. Such services include the electrical, HVAC, plumbing, carpentry, and painting trades.

Contractual Services
The following are services provided to the building and are coordinated through Purchasing & General Services Department annual contracts:

- HVAC - monthly maintenance includes filter change and routine air conditioning checks
- Fire & Life Safety Systems (Alarm and Sprinkler Monitoring & Maintenance)
- Lawn Maintenance