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Contact Us
Director's Office
Municipal Plaza Building
114 W. Commerce
San Antonio, Texas 78205
Main Line: (210) 207-8022
Fax: (210) 207-4406


Private business and Housing Complaints

The Disability Access Office (DAO) does not have authority over ADA compliance within the private sector.

This includes:


• restaurants
• hotels
• private businesses
• office buildings
• retail stores, etc.

If you have a question regarding compliance within these areas, it is advised that you:


1. Speak with the manager/owner of the establishment and let them know your concern/issue
2. If you are not satisfied with their response you may file a complaint

Please contact:

The Texas Department of Licensing and Regulation (TDLR)
1-800-803-9202
www.tdlr.texas.gov/complaints

To file a complaint regarding compliance to apartment buildings or housing discrimination you may contact:

The Fair Housing Council of Greater San Antonio
210-733-3247

US Department of Housing and Urban Development- Housing Discrimination
1-888-560-8913


https://portal.hud.gov/FHEO903/Form903/Form903Start.action

 


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